FAQ

Shipping & Orders

How long does shipping take?
Orders are typically processed within 1-3 business days and shipped via USPS. Delivery times vary by location.

Do you offer free shipping?
Yes! We offer free shipping on orders over $50.

Products

What are your candles made of?
Our candles are made with soy and paraffin blend and premium fragrance oils for a clean, long-lasting burn. Our wax is phthalate free.  

How long do your candles burn?
Burn times vary by size.

Are your wax melts safe for pets?
We recommend keeping candles and melts out of reach of pets. 

Care & Usage

How do I get the best burn from my candle?
Trim your wick to ¼ inch before each burn and allow the wax to melt to the edges on the first burn to prevent tunneling.

How do I use wax melts?
Place 1-2 cubes in a wax warmer and enjoy! Replace when the scent fades.

Returns & Customer Service

What is your return policy?
Due to the nature of our products, we accept returns on damaged or defective items within 3 days of delivery.

How can I contact you?
Reach us at [email] or through our contact page — we'd love to hear from you!